Balcony - Florence

Guido and his dad were so nice and very helpful and welcoming. We stayed for two nights with our little daughter and she slept really well. The hotel is very close to everything and we were able to walk to many of the tourist attractions but still very quiet in the evenings. Its a great price for what you get and I would stay again.

The location of Hotel Balcony is perfect! The staff of the hotel is very friendly. It was good to start the journey to Florence from Hotel Balcony.

The staff were very very friendly and helpful and went out of their way to give us advice and assistance. The hotel was basic but clean and the location is unbeatable, right next to the Duomo and all the main sights, and in the heart of the main shopping area.

Nicely located with a great view from the balcony.

There was not a secure luggage hold for you to place your bags if you had a later departure from the city,

Staff were very friendly and helpful. Room was a good size for europe and always clean. While a bit noisy, the windows blocked most of the noise. Very central location - 5 min walk to the Duomo and less than 10 min to main train station. Typical euro breakfast with rolls, cold meat/cheese, cereal/granola, and a nifty espresso/hot chocolate/coffee machine.

Hard beds. Outdated decor.

I like the location, price and staff.

Very good location, close to station and sights.

Unfortunately usual problem for solo travellers, small room at top of building.

Excellent location in the center, but yet quiet. Very nice and helpful staff!

It was a bit cold at nights.... heating was not really working correctly in my room.

We loved this hotel! The staff were great-- they went out of their way to be helpful, from providing a map and circling all the highlights of the city and the services around the hotel to serving us a bit of breakfast and coffee even though we slept through the breakfast hour. The young guy was very friendly and chatty and we had a good time joking around with him.Our room faced right out onto a corner of the roof terrace-- you could slide the windows open and lean right out, or set up your own little bar. The room was clean and housekeeping tidied every day, even when we slept in and left late. Don't even bother looking for anywhere else to stay in Florence, you won't find better value for money than Hotel Balcony. 'Captain Jack' approves!

Very helpful manager, wonderful location, roof garden a bonus great views.

I have stayed in February at the Balcony Hotel and they were really friendly, The location is perfect, walking distance from the train station and all attractions. The room and the bathroom is clean and they made my stay worth while ! Would definitely stay there again !!!!

Very friendly staff, great location, great price. Surprisingly quiet at night given central location.

I'd take a plug in mosquito repellent next time. Also walls crazily thin on top floor. Couple next door were speaking quietly and was like they were in same room!

Love the staff, the localization.

Paid internet and waiting till 8pm for hot water.

A small friendly family-run hotel offering good value for money and a great location. Staff were extremely helpful and informative. They kindly pre-booked museum and gallery tickets, on our behalf, saving us hours of queing.

Location is great, staff is very kind, breakfast is ok, room is clean.